DivorceResolve is operated by CORERIDGE LLC, an authorized reseller and distributor of the self-help online divorce service offered on yourforms.com, developed and provided by Venture Provision LLC (the “YourForms Service” or “Service”). This Policy explains how CORERIDGE LLC and Venture Provision LLC each process personal data when you visit divorceresolve.com or purchase, activate, or use the Service through this Website.
To use our Service, you create an account (email-based) and answer questions about your marriage and related circumstances so we can generate the right forms and instructions. When you visit our Website, certain device and usage data is collected automatically (e.g., language settings, IP address, time zone, device and OS details, mobile carrier/ISP, and identifiers). We use this information to operate and secure the Service, improve performance, understand usage, and measure/serve advertising.
We use cookies and similar technologies (including essential, analytics, and advertising cookies) to operate the Website, measure performance, and personalize content and ads. You can accept, reject, or manage non‑essential cookies through our on‑site cookie banner or your browser settings at any time.
We rely on trusted third‑party providers for hosting, analytics, communications, payments, and advertising. Core providers include: Amazon Web Services, PostHog, Amplitude, Google (incl. Google Analytics and Google Ads), Meta (incl. Facebook/Instagram tools), Hotjar, Solidgate, Customer.io, Twilio, HubSpot, Ringover, and Mailgun.
If you are a California resident, please review our California Notice at Collection in Section 9. If you reside in a U.S. state with a comprehensive privacy law (for example, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia), Section 9 also explains your state privacy rights. If you are a resident of Canada, please review Section 10 (Canadian Privacy Notice).
Venture Provision LLC also maintains its own privacy policy for the YourForms Service. When you visit or use the Service on yourforms.com (including via links from this Website), Venture Provision LLC’s privacy policy applies in addition to this Policy: https://yourforms.com/privacy-policy
If any questions remain, contact support@divorceresolve.com.
CORERIDGE LLC operates the Website divorceresolve.com and resells, distributes, and bills for the YourForms Service to customers in the United States and Canada under a written reseller arrangement with Venture Provision LLC. CORERIDGE LLC and Venture Provision LLC act as independent controllers for the personal data they each determine the means and purposes of:
We collect personal data that you provide directly and data collected automatically.
We use personal data for the following purposes, based on the legal bases of (a) performance of a contract, (b) our legitimate interests in operating, securing, and improving the Service, (c) your consent (where required, including for non‑essential cookies and marketing communications), and (d) compliance with legal obligations.
Operate core functionality, generate and deliver the correct forms and instructions, host data (e.g., AWS), fix errors, and ensure security and availability. CORERIDGE LLC transmits the data you submit through divorceresolve.com to Venture Provision LLC so the Service can be delivered to you.
Adjust questions, documents, and guidance (e.g., add forms based on children/property answers) and present content relevant to your jurisdiction and case profile.
Respond to requests, send operational messages (e.g., account or security notices, receipts, policy updates), and troubleshoot issues. Messaging tools may log delivery and interaction events.
Understand usage patterns, improve features, and plan new ones using analytics tools like Amplitude, Google Analytics, and Hotjar. We do not use Documents Information for advertising or profiling.
With your consent where required, we may send you marketing and service communications via email (Customer.io and Mailgun), SMS/MMS (Twilio), and outbound telephone calls (HubSpot/Ringover). You may opt out at any time as described below.
SMS/MMS. We collect and process mobile numbers and SMS opt-in consent solely to deliver text messages. We do not sell or share this data with third parties for their own marketing. Reply STOP to any message to unsubscribe; we will process opt-outs within 10 business days. Standard message and data rates may apply.
Outbound telephone calls. By providing your phone number and opting into calls via our consent form, you consent to receive marketing and non-marketing calls from CORERIDGE LLC (acting on its own behalf and on behalf of Venture Provision LLC), which may be delivered using automated dialing systems (ATDS) or prerecorded messages, at the number you provided. Consent is not required to purchase any product or service.
Call Recording. Calls may be recorded for quality assurance and training purposes. If you are located in a two-party/all-party consent state (including California, Florida, Illinois, Maryland, Washington, Connecticut, Michigan, Montana, Nevada, New Hampshire, Oregon, or Pennsylvania), you will be notified at the start of the call.
Do-Not-Call Rights. Email support@divorceresolve.com with the subject “Do Not Call” or reply STOP to any message. We honor requests within 10 business days and retain your opt-out record for 5 years.
Use pixels/cookies and partner tools (e.g., Meta/Facebook pixel, Google Ads) to measure and tailor ads. We honor recognized opt-out signals such as Global Privacy Control (GPC) at a browser level. You can manage non-essential cookies through our on-site cookie banner.
Enable purchases via PayPal and Solidgate (and other processors disclosed at checkout). Card details are handled by these processors; we do not store full card numbers.
Detect and prevent abuse or violations, protect our users and systems, and comply with platform and legal requirements.
Respond to lawful requests and meet record‑keeping or other obligations under applicable law.
CORERIDGE LLC maintains an internal Do-Not-Call list. Where required, we use suppression methods such as the FTC National Do-Not-Call Registry to help prevent marketing outreach to numbers that should not be contacted.
We share data with:
A current list of sub‑processors and material advertising partners is available on request at support@divorceresolve.com.
Depending on your location, you may have rights to access, correct, delete, object/restrict processing, opt out of certain data uses (e.g., targeted advertising or “sales/sharing” under state laws), and portability of certain data. To exercise these rights, email support@yourforms.com. You may also submit a request directly to Venture Provision LLC; either party will route the request as appropriate and respond within the time required by applicable law.
You can unsubscribe from marketing emails via the link in any email. For SMS/calls, follow the opt‑out prompts or contact us. We do not share mobile opt‑in data with third parties for their own marketing.
The Service is not intended for children under 16. We do not knowingly collect personal data from children under 16. If you believe a child has provided data, contact us so we can delete it.
We may transfer personal data to countries other than where it was collected, including the United States and Canada. When required, we apply appropriate safeguards consistent with applicable law (e.g., contractual protections and recognized transfer mechanisms).
We use administrative, technical, and organizational safeguards designed to protect personal data, such as access controls, encryption in transit, and monitoring for security events. No method of transmission or storage is completely secure.
We may update this Policy from time to time. The Effective date above reflects the latest version. For material or substantial changes, we will provide advance notice where required by law (e.g., by email or a prominent in-account notice).
This section supplements the Policy for residents of U.S. states with comprehensive privacy laws (e.g., California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia). For California residents, this also serves as our Notice at Collection.
We collect the following categories: Identifiers; Personal Information categories under Cal. Civ. Code §1798.80(e); Sensitive Information; Employment/Education; Commercial Information; Geolocation (IP‑based); Internet/Network Activity; and Inferences used to understand product use. We also process de‑identified data and will not re‑identify it, except to test our de‑identification.
In the past 12 months, we disclosed categories listed above to service providers and partners for business purposes (e.g., crash monitoring, analytics, payments, communications, advertising measurement) and to Venture Provision LLC for service delivery.
We collect personal information (a) directly from you, (b) automatically from your device/browser, and (c) from service providers that support the Service.
Depending on your state, you may have rights to know/access, delete, correct, data portability, opt out of sales/sharing/targeted advertising, non‑discrimination, appeal decisions, withdraw consent (where applicable), and limit the use of sensitive personal information.
How to submit a request. Email support@divorceresolve.com.
Timing. We will respond within the time required by applicable law (in many cases within 45 days, with the right to extend where permitted).
Appeals. Email support@divorceresolve.com with subject “Privacy Rights Appeal”.
Authorized agents may submit requests with proof of authorization.
We do not sell personal information for money. Some states interpret certain advertising uses of cookies/pixels as a “sale” or “share”. You can opt out of such processing as described in Section 5. We do not knowingly sell or share data of individuals under 16, and we do not sell or share the personal information of consumers we know to be between 16 and 18 without affirmative authorization.
California residents may email support@divorceresolve.com with the subject “Request for California Privacy Information.”
We retain personal information as reasonably necessary for the purposes in this Policy.
Texas, Florida, California, Maryland, Oklahoma, Washington, Illinois. We comply with each state’s mini-TCPA or telemarketing statute. All outbound marketing calls to residents of these states are made only with prior express written consent. Illinois residents: we also scrub against the Illinois Do-Not-Call list. Calling hours follow state law.
This Section applies if you reside in Canada or your personal information is collected in Canada.
We process your personal information in accordance with the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and, where applicable, the following provincial laws:
Where a provincial law applies and provides stronger protection, we apply the provincial standard.
Venture Provision LLC, in cooperation with CORERIDGE LLC, has designated a Privacy Officer accountable for compliance with PIPEDA and Quebec Law 25. You may contact the Privacy Officer at support@divorceresolve.com with the subject line “Canadian Privacy Officer.”
We collect, use and disclose your personal information based on your express or implied consent, as appropriate to the sensitivity of the information and the purpose. We obtain express consent for: (a) sensitive personal information; (b) processing of biometric data (where applicable); (c) electronic marketing communications subject to Canada’s Anti-Spam Legislation (CASL); (d) cross-border transfers of Quebec residents’ personal information; and (e) the use of cookies and similar technologies that are not strictly necessary. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice; withdrawal does not affect prior lawful processing.
We collect personal information only for purposes that a reasonable person would consider appropriate in the circumstances, as described in Section 3, and we limit collection to what is necessary for those purposes.
Subject to legal limits, Canadian residents have the right to:
If you are a resident of Quebec, you also have the right to:
We perform Privacy Impact Assessments where required by Quebec law before transferring personal information outside Quebec or implementing technology projects involving personal information.
We send commercial electronic messages (email, SMS) to Canadian recipients only with express or implied consent under CASL. Each message identifies the sender, includes our mailing address, and provides a working unsubscribe mechanism processed within 10 business days. We maintain records of consent for at least 3 years.
Personal information about Canadian residents may be transferred to and processed in the United States and other jurisdictions where our service providers operate. By those transfers, your personal information may become subject to lawful access by foreign authorities. We use contractual and organizational safeguards to provide a comparable level of protection. Quebec residents are informed of cross-border transfers prior to disclosure as required by Law 25.
We maintain a written incident response plan. We will notify the OPC and affected individuals (and, in Quebec, the Commission d’accès à l’information (CAI)) of any confidentiality incident or breach of security safeguards that creates a real risk of significant harm, as required by PIPEDA and provincial laws.
We retain personal information only as long as necessary for the purposes for which it was collected, after which it is securely destroyed, deleted or anonymized.
We keep personal data for as long as needed to provide the Service, meet legal/accounting/reporting obligations, resolve disputes, and enforce our agreements.
If you have questions about this Policy or want to exercise your rights:
CORERIDGE LLC (Website operator / reseller)
8 The Green, STE A, Dover, DE, 19901, United States
support@divorceresolve.com
Venture Provision LLC (Service owner)
8 The Green, STE A, Dover, Delaware 19901, USA
support@yourforms.com